Day-38
Q.1) Define the following terminologies/concepts/ethical words/principles in your own words. And write an example picking a story from your life or from the life of great leaders/thinkers or a hypothetical story in about 50-70 words for each of the concepts.
- Citizen charter
- Stakeholder approach
- Efficiency and effectiveness
- Grievance redressal
- Inclusiveness
Q.2) Importance of Citizen Charter in Public administration. (150 words)