Q.1) Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but. it has its own limitations. Identify the limitations and suggest measures for greater effectiveness or the Citizens Charter. (15 marks)
Q.2) ‘A national Lokpal, however strong it may be, cannot resolve the problems of immorality in public affairs. Discuss. (10 marks)
Q.3) Several steps had been taken by the Government to ensure transparency in Governance and improve Public Service Delivery. Discuss. (15 marks)
Reference – https://pib.gov.in/Pressreleaseshare.aspx?PRID=1561164